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TAVLIN.AI Privacy Policy
 

Effective Date: 11/03/2024
 

1. Introduction

TAVLIN.AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-enabled conversational solutions and related services (the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

2.1 Personal Data

  • Personally identifiable information, such as your name, email address, and other contact details, that you voluntarily give to us when choosing to use our Service.

  • Payment information, such as credit card number and billing address, when you purchase our Service.

2.2 Derivative Data

  • Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.

2.3 Data from Integrations

  • Data that we may receive from third-party tools, platforms, or services integrated with our Service, such as CRM systems, eCommerce platforms, or other applications you choose to connect with TAVLIN.AI.

2.4 Customer Data

  • Any information provided by or collected from customers during their use of the Service, including conversation logs, preferences, and usage patterns.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and manage the Service: To create your account, provide you with access to the Service, and manage our ongoing relationship.

  • To improve the Service: To improve our AI algorithms, enhance the user experience, and refine our Service offerings.

  • To communicate with you: To send you updates, promotional materials, or other information related to the Service.

  • For legal and regulatory purposes: To comply with applicable laws, regulations, and legal processes.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

  • With Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, and email delivery.

  • By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal requests, protect our rights, or prevent illegal activities, we may disclose your information.

  • In Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as long as your account is active, or as needed to provide you with the Service.

7. Your Rights

Depending on your location, you may have the following rights with respect to your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request that we correct or update your personal data.

  • Deletion: You can request that we delete your personal data, subject to certain exceptions.

  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

8. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
 

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

TAVLIN.AI
HaShoftim 2, 4, Kiryat Ata, Israel

Email: contact@tavlin.ai
Phone: +972544331282

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